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Shopping Cart Abandonment: Online Retailers' Biggest Headache Is Actually A Huge Opportunity | Business Insider

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Posted in August
Cooper Smith


Tech More: BI Intelligence Retail Shopping Amazon
Shopping Cart Abandonment: Online Retailers' Biggest Headache Is Actually A Huge Opportunity

Cooper Smith

Aug. 6, 2014, 3:20 PM
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bii historical average abandonment rate

BI Intelligence

Shopping cart abandonment — when shoppers put items in their online shopping carts, but then leave before completing the purchase — is the bane of the online retail industry.

But it's also a huge opportunity: Approximately $4 trillion worth of merchandise will be abandoned in online shopping carts this year, and about 63% of that is potentially recoverable by savvy online retailers, according to BI Intelligence estimates.

Read more: http://www.businessinsider.com/heres-how-retailers-can-reduce-shopping-cart-abandonment-and-recoup-billions-of-dollars-in-lost-sales-2014-4#ixzz39j2gJ4MT
 

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